If you could kindly share the process of reloading windows that would be awsome. Make sure you also check/review the Boot options - Secure Boot, Legacy Mode, etc. Navigate through the BIOS and find the option to load default settings/configuration/reset BIOS settings to default. Repeat steps 1-2 above but when HP Startup menu opens, please choose F10 to open BIOS setup.
Or HDD (hard disk drive) and RAM (memory) check.Ĥ. If there are no system checks/no quick tests, perform Run in test Choose F2 to open System Diagnostics (or the respective F option to run diagnostics).įollow the on-screen instructions to perform System Test > Quick test. Please, shutdown the computer using the power buttonĢ.1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).ģ. Please, perform some basic hardware checksġ. You can review the official HP article about such issues > eMMC is present but corrupted (or some connector is not working) there is no eMMC storage drive present in the PC (less likely because I doubt this person disassembled the device) Computer's BIOS is not configured correctly and it tries to boot from a device (not standard HDD) that has no bootable stuff on it (e.g. You get this message because either of these:
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